Short Sale Superstars

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WaMu

The place for discussion of WaMu short sale issues

Members: 39
Latest Activity: Feb 4

CALL SHORT SALES 1-800-848-9136
Short Sale FAX 866 220-4130
Letter of Authorization Fax 843-673-3509 or 3507

WAMU is now part of Chase

WAMU Short Sale package

Discussion Forum

Cathy McAlister

Challenge with Wamu - looking for help 6 Replies

Started by Cathy McAlister. Last reply by John Treadwell Jan 10.

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Gordon Allen Comment by Gordon Allen on February 4, 2010 at 4:19pm
and yes, I even addressed my email to the attn of Jamie Dimon, CEO Chase. I screamed of how bad the service was, and still nothing.
Gordon Allen Comment by Gordon Allen on February 4, 2010 at 4:10pm
The proper # to call Chase's executive office is (800) 242-7399, and they will only allow you to email them requesting someone to contact you regarding a charged off loan to: executive.office@chase.com.

I already did so back on 11-16-2009, and here it is 2-4-2010 after I sold the home a 5th time - I really doubt there will ever be a reply.

Also, the old WaMu loan # and borrower's SSN are not recognized, so don't bother calling the CHASE 1-800-848-9136. When not found, it hangs up on you after the 3rd entry.
Maya Thomas Comment by Maya Thomas on January 18, 2010 at 7:36pm
Have an old WaMu that is now Chase. On my 2nd negotiator, but feeling hopeful...
Robin Rowland, GRI, CSP Comment by Robin Rowland, GRI, CSP on January 10, 2010 at 11:52am
I had the same situation as Anna. It was charged off and with the recovery department. They located it with the Seller's social security number.
Anna Mackey SDHS Comment by Anna Mackey SDHS on January 10, 2010 at 8:20am
David, I just had the same thing happen with WAMU 2nd heloc. It turns out the loan was charged off and was finally "found" in their recovery department. Just keep calling them and do not hang up until they find it. It took me a few hours!
David Dee Comment by David Dee on January 10, 2010 at 2:23am
Anyone had this problem? I have a 2nd lien with Wamu. I called the number and gave the loan # which is a Wamu account. The call gets transfered to Chase. I gave them the Wamu loan # which they could not locate in their system since they are Chase and asked that I call Wamu. There is no such thing as wamu since wamu is now Chase. The owner does not have a letter indicating the new Chase loan #.

I provided them with the owner's ssn and they still could not locate in the system. Now, I'm at a limbo trying to figure out how to track it down since the wamu loan # is no longer valid. Anyone know how to go around this? thanks for your input!
Wendy Rulnick Comment by Wendy Rulnick on December 15, 2009 at 3:19pm
When you call the new WAMU number which is Chase, they will then connect you again to a WAMU person!
Wendy Rulnick Comment by Wendy Rulnick on December 8, 2009 at 2:23pm
Washington Mutual number no longer in service, need to call CHASE 1-800-848-9136
Anna Mackey SDHS Comment by Anna Mackey SDHS on November 7, 2009 at 6:23pm
Pam,
If you have good comps supporting your purchase price, try disputing the BPO and make sure you meet the new BPO agent at the property and share the appropriate comps with them.
Pam Jank Comment by Pam Jank on November 7, 2009 at 4:58pm
Anna, you are so right… and that is exactly what we are doing. That is how we got it through with less than 1-week to foreclosure (Listed it, Negotiated Offer, Got all necessary docs to both lenders, Got Foreclosure Postponed – All in 1-week). Unfortunately, for some reason they are no longer communicating. I am assuming it is because the Offer is way below the BPO's. I have not been able to secure a higher offer. I’m still emailing and leaving messages with several of the "Top" people there. Still working on it, will not quit…. At least we were able to get more time to secure a better offer, so far.......
 

Members (39)

Cathy McAlister Wendy Rulnick Lupe Soto Dianne Hicks John Treadwell Jared Hokanson Missy Caulk Michelle DeRepentigny DanaVoelzke Alan Nguyen William Chea Allen Cofield Dawn Barrier CSP®,HRC Cory and Michelle Beeson Ryan Diedrich Bob Wienk Bob Sluys Traci Hohenstein Sharon Alters Michael Scott Anna Mackey SDHS Pam Jank Geanne Pack Kent Dills Laura K Baldwin Tracey Martin Robin Rowland, GRI, CSP Maureen Gillespie Rosemary Brooks Gigi Fernando
 
 

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Discussion Forum

Makoto Sato

My company says that I can't list REOs 6 Replies

Started by Makoto Sato. Last reply by Jeff Payne Jan 29.

Steele V. Propp

Titanium Solutions branches into REO market 13 Replies

Started by Steele V. Propp. Last reply by Tiffany Erickson 4 hours ago.

Dawn Barrier CSP®,HRC

Titanium Solutions is currently processing Bank Of America Short Sales that are Freddie Mac loans. 7 Replies

Started by Dawn Barrier CSP®,HRC. Last reply by Dawn Barrier CSP®,HRC Jan 26.

 

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