HSBC

Comment

Comment by Edward Codelia on March 2, 2010 at 4:41pm

Just got off the phone with Gary Craig at HSBC. He made it clear to me that my short sale on the 2nd mortage is his file and he will not take anythingless than 10%. I do not have approval from the 1st but went the through the whole process last year only to have the buyer walk.
BOA is 1st and will only give $3000 to 2nd, HSBC is 2nd and wants 10% which is about $6600.00.

I sent in new package this week and HSBC is already telling me no negotiations, 10%, "its my file".......

The amazing part of this 2nd is that HSBC did not originate this loan and have had it only for a year. They purchased the mortgage from BOA.

Any advice or contact information to push this through?

Comment by Pamela Seley on February 25, 2010 at 12:27pm

Yes, Jeffrey Smith, you are correct! The above number is not HSBC. The short sale department number is the number you gave (800) 365-6730 ext 44412. They require letter of authorization, purchase offer, preliminary HUD, listing agreement, payoff amount from the 1st (if HSBC is 2nd), two most recent bank statements, paystubs and last two W2's. Fax # 866-860-8826. HSBC loan number must be written on every page. Takes 24-48 hours to be scanned in, and 7-10 days for assigned closer to review.

Comment by Jeffrey Smith on February 22, 2010 at 10:43am

I called the # you give above for HSBC and it was a company that handles the loans that were passed over to them from HSBC. They didn't have my loan on file there but I was able to get through by calling 800-365-6730 ext 44412.

Comment by alisa hagner on February 2, 2010 at 1:22pm

Anyone have the email protocol for hsbc?

Comment by Wendy Rulnick on January 6, 2010 at 11:51am

I've worked with Carol, she is great. I am working with the Bankrupcty dept on this one!

Comment by Kynse L. Agles on January 6, 2010 at 11:49am

Closed one today with HSBC as the second. My negotiator was Carol Benforado and the process was very quick and smooth!

Comment by Wendy Rulnick on January 5, 2010 at 12:34pm

HSBC asked me to do a BPO. I sent them one with part of the labeling saying Comparative Market Analysis. The guy from India says it is not a BPO. I told him it is the same thing, I can re-label it! He argues with me and says it looks like a CMA. So I am putting it in another format and re-labeling it. Don't you love it!

Comment by John Occhi on December 3, 2009 at 8:04pm

Great, and thanks once again...

Comment by Wendy Rulnick on December 3, 2009 at 7:59pm

John, I have had good success. The only odd thing was a mysterious file they could not find once. It was a junior lien. HSBC has two types of "charge offs" for their loans. One charge off type is harder for them to track down. SO if you ever get a junior lien that says HSBC in public records, and they deny they have it, let me know. I have a resource.

Comment by John Occhi on December 3, 2009 at 7:54pm

Thanks Wendy, What type of success have you had with them? Anything else I shold be looking for?

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